Key Benefits of VOIP Phone Systems for Your Business

The advancement in technologies has certainly provided much greater functionalities than the traditional methods. These improvements have increased the productivity of the business organizations, by enhancing customer services with simple cost-effective solutions. One of the wonderful blessings of information technology for the development of business organizations is the use of VOIP business phone systems. With the help VOIP phone systems, you can have seamless extension dialing between all your business locations on your own private network. You can also avail the benefits of hosted VOIP on the public Internet, which is comparatively easy and much more cost-effective than traditional methods.

With the help of hosted VOIP phone systems, all the branches of your office can be tied together to act as one large office irrespective of their locations. No matter where in the world your office is located, you can have contact with them without bearing the expense of long distance charges between your locations.

With the help of VOIP business phone systems you can efficiently connect all your home-based workers. The wide technological options of VOIP will allow you to economically connect all your workers to your office phone system with a high speed connection such as DSL or cable internet. All you have to do is to connect your phone with a internet connection or install a soft phone named software on the systems of the workers at home that exactly functions like a telephone. This software will allow your workers to connect with your office from anywhere in the world.

VOIP phone systems are not only an economical option for connecting home-based workers, but are also an effective way to connect remote workers. If your business organization has workers that need to travel for working purposes, then VOIP is certainly the best way to connect them to office while they are traveling. Through soft phone software on the system of your remote employee, he/she can contact the office. All the employee has to do is plug a handset into a USB port of the system, which will act just like the handset on your phone at the office.

With the help of this, you will be able to receive and make calls through software just like on your traditional phone at the office. The advantage of having VOIP business phone systems is that, it allows you to make calls just like conventional phone, but the person you call or calls you won’t know where you are located. If you are going away from your business organization for an extended period of time, then setting up a VOIP phone is an ideal way for you to connect with your employees easily and economically. This will allow you to keep track of your business operations, in spite of the fact that you are not physically present in your office.

Consider Asterisk Phone Systems For Your Business Communications Needs

All business operations want to save money. One of the biggest office expenses can be the various aspects of telecommunication, from PBX setups to call center operations. Utilizing open source telephony, Asterisk phone systems have been under development since 1999, and can provide a wide range of services and applications. This free software can transform an ordinary computer into a communications server.

What exactly does the Asterisk system do that other systems can not? This software system is often referred to as a “development platform, ” and it can be used to run everything from small business PBX systems to huge media servers. Open source technology, besides being free, is customizable and versatile. The Asterisk system uses Linux, the freely available source code that has challenged other major systems.

Asterisk, while originally designed for Linux, now also incorporates Mac OS X, NetBSD, OpenBSD, FreeBSD and Solaris. It can also provide a Microsoft Windows port called Asterisk Win32. When installed, the Asterisk software can transform an ordinary computer into a device that can function as a conference server, PBX or VoIP gateway. Asterisk PBX systems include many of the same features found in proprietary systems, including voice response for phone menus, conference calling, voice mail, and call distribution.

The original operating code was written by Mark Spencer of Digium Inc., in addition to contributions from open-source engineers worldwide. Asterisk is not a phone company in the sense that it manufactures telephone sets or physical components. Rather, it will provide the basic software building blocks for many communications systems, and can be constantly changed as conditions require.

Many call centers around the world have adopted the Asterisk system primarily because it is flexible and adaptable to existing features such as bulk dialing, remote IP agent capabilities, and advanced routing. It requires no additional hardware for use with voice over IP. It does require hardware devices and cards for certain kinds of interfaces, including standard telephony cards, and this support comes from the parent company, Digium, Inc.

Featured in telephony and PBX are VoIP and PTSN drivers for interface cards, and routing and handling inbound calls as well as outbound. There is control of media management functions such as tone generation, record and play, and call detail for billing purposes. The system can convert from one protocol or media format to another, and is capable of database integration as well as Web services integration. It is capable of single or multiple party bridging and recording and monitor functions.

Asterisk can also provide a telephony setup program called AsteriskNOW. Downloading it allows customization, and the creation of solutions by building the inner workings of a system. Much of the complexity of Asterisk and Linux is handled by the administrative GUI. This allows your system engineer to completely incorporate into an existing system such products as VoIp or Skype Gateway, IP PBX, a Call Center ACD, Conference Bridge, and much more.

The free open-source technology of Asterisk phone systems has been adopted by call centers and businesses of all sizes worldwide. If you are looking for a different solution to your PBX or call center issues, the Asterisk system can combine the time-proven features and functionality of traditional PBX with the advanced Voice over IP system for a solution that is both cost-effective and up-to-the minute.

Asterisk Phone Systems Will Save Your Company Money

Asterisk phone systems is in a software program. The benefit of the software is that it replaces large expensive phone systems. These expensive phone systems have many extensions. The asterisk would replace those extensions. For the residential user it would save money on the long distance calls. Because of this, it is in software the system is versatile, customizable, and can be extended.

So why would you need this system? The main reason is to do away with all the extensions on your current system. Especially if you’re using a PBX. A PBX is expensive, even a moderate size can cost around $100,000. A PBX is also limited on its flexibility. A PBX will offer voice mail but is difficult to integrate into existing systems. However, with the Asterisk there are benefits to changing to the system.

There are multiple reasons to use this system. The most important for a business is the all software approach, which means it manipulates and routes voice over Internet Protocol packets, instead of switching analog lines. The business using this software would receive voice mail, support for multiple lines, and call routing. In addition, there is an interface to the OS and extreme power form the programming language.

Your company can add web-based admin interface, SQL databases, a detailed call log to the database and additional features. Some features are optional some come with the system. So what can you expect with this package? It comes with the ability to service digital and analog phones, call routing logic, route incoming and outgoing calls, voice mail, and teleconferencing.

The call routing logic is amazing as the program will route the calls in the most least expensive way, this save the company money. The incoming and outgoing routing does this by detecting standard voice lines, or the Internet. A company can use the detailed logging of information to analyze and billing methods. There are complex and simple menus that are interactive. Allows prerecorded messages to be played on peoples cell phones.

If your personal are traveling on the road they can call in to check their voice mail from a web browser. When a customer is placed on hold, the system will announce hold time to the caller. There are many components to the system. With a Linux PC, the entire package is functioning free.

The package even has a server to assist the company. You can use hard phones with the asterisk by using a Wi-Fi network. It uses the SIP protocol over an Ethernet system. Even a soft phone can be used by implementing a microphone or earpiece. The microphone would be attached to a PC. This is generally the method used for all soft phones.

Asterisk is a digital phone system, so older phones would use the ATA to hook them together. With this software package in place at a business, it will enhance the calling procedures. It can save money and time and do away with large expensive phone packages. With a little research, a company can find a way to switch their current large expensive telephone structure to an Asterisk.